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Support

Support



Telephone Support: 02476 46 29 22

Vand is serious about quality of service and support, both pre and post sale.
Our technical sales representatives can give you in-depth advice on our products and guide you to the ideal hardware platform for your solution.
Our customers are welcome to call our technical support engineers for help.
They will offer advice and remote diagnosis of the problem wherever possible.
 
Downloads

Issues can sometimes be resolved by downloading the latest drivers.
These can be obtained by clicking the "download drivers" link at the bottom of the specific product page.

Legacy device drivers can be found here.

If you can't find the driver you're looking for, please get in touch and we'll do our best to help.
 
Warranty
 
All our products are covered by a free 12 month return to base parts & labour warranty.
Warranty upgrades can be purchased at the time of ordering to extend or enhance this service.
All return to base warranty repairs are dealt with promptly, repairs are typically completed within 1 to 2 days of receipt.

Returns and Repairs
 
If you wish to return a product for repair please complete our RMA Form

Enquiry
 
If you have any other enquiry about our support services, or have an issue you want our support for, please either call us now on 024 7669 4489 or submit your enquiry via the enquiry form